There’s been a lot said and written about emotional intelligence, in particular the old saying that before we can walk in another person’s shoes we must first remove our own. However, as finance business partners we also know that whilst it’s important to understand our business partners’ needs, wants and desires we’re also entrusted by…
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The main purpose of any business is to improve it’s outcomes and depending on whether you’re talking to an economist, marketer, engineer, salesperson or customer you might get different answers from maximise profits, create a customer, develop better products, increase revenues to improve customers satisfaction. Ultimately a business is in the business of delivering better…
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I always thought that there were two types of accounting & finance team; those who are continuing with their traditional, functional and transactional ways; whilst others are moving forward, proactively out in their businesses seeking out ways to add more value to them. But I realised there’s also a third type. I used to be…
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Traditionally accounting & finance professionals have been very much tasked to prepare & report the numbers, and analyse the KPIs, but some of them, the most effective ones, have realised that possessing this key ‘human’ quality allows them to make an even bigger difference in today’s digital age. What’s this key quality? They are authentic…
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I start with a story. Once upon a time there was a young couple who used to go to the beach for a walk together every Friday morning before they made their way to work . . . . . . Early one morning after a big storm had passed they were walking along the…
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Finance teams are generally involved in business planning, forecasting and giving guidance to leaders and partners who want to have a fuller view of where their businesses are going, but how do we know we’re giving the most appropriate guidance and forecast? Many people compare being in business to experiencing a roller coaster ride. We…
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